Brussels, 07/10/2003 (Agence Europe) - Until now, airlines had more rights than the consumers occasionally wronged by the services they offered. It is time to reverse the trend, says the European Consumers' Association (BEUC), which is worried by the contents of the proposed regulation on denied boarding, currently on the table with the Council and Parliament.
With the conciliation procedure underway on this text, the BEUC is calling on both institutions immediately to "make sure that...