On Tuesday 22 November, the European Banking Authority (EBA) published its final guidelines on the use of remote customer onboarding solutions, i.e. the process that engages and guides the customer after their purchase to ensure the best possible use of a product or service.
These guidelines apply to all credit and financial institutions that fall within the scope of the Anti-Money Laundering Directive and set out the measures that these institutions must take to ensure safe and effective...