In the event of improper performance of a package travel contract, a traveller may be fully reimbursed even if certain services have been provided, ruled the Court of Justice of the European Union (CJEU) in a judgment handed down on Thursday 23 October (Case C-469/24).
In Poland, two travellers stayed in a luxury hotel in Albania on an all-inclusive basis. During this stay, the swimming pools were demolished, the number of meals was limited and work began on adding a fifth floor. The...