61% of respondents said they had given up travelling due to problems with online booking for train trips, according to a survey conducted on behalf of the European Transport & Environment (T&E) think tank on Wednesday 22 October.
T&E wanted to examine the experience of passengers when booking their train trips. Similarly, 42% of participants want access to more travel options and 46% say they want to be able to book all their train journeys on a single platform, while only 10% support the...