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Image header Agence Europe
Europe Daily Bulletin No. 13669
SECTORAL POLICIES / Consumers

European Parliament and EU Council reach agreement on modernising rules for resolving consumer disputes

On the evening of Thursday 26 June, the European Parliament and the Council of the European Union reached an agreement on the new rules for the out-of-court settlement of consumer disputes (amendment of the Alternative Dispute Resolution (ADR) Directive). 

This directive, which has been in existence since 2013, enables consumers and traders to resolve disputes without going to court, but was considered obsolete due to procedures that were too complex and ill-suited to online trade.

The...

Contents

SECTORAL POLICIES
ECONOMY - FINANCE - BUSINESS
Russian invasion of Ukraine
INSTITUTIONAL
EXTERNAL ACTION
FUNDAMENTAL RIGHTS - SOCIETAL ISSUES
COUNCIL OF EUROPE
NEWS BRIEFS