In a report published on Monday 2 September, the European Consumer Organisation (BEUC) takes stock of ‘gatekeepers’’ compliance with Digital Markets Act rules. BEUC believes that each of them directly breaches the DMA.
While Apple and Google lead the way in terms of the number of violations detected, all the others have at least one non-compliant practice. With the exception of Apple, BEUC believes that all the various techniques used by ‘gatekeepers’ to collect personal data are illegal. Meta was recently criticised by the European Commission for its model, which obliges users who don’t want to submit their data to pay a monthly fee (see EUROPE 13443/4).
As for Apple, the BEUC report is in line with the preliminary conclusions reached by the Commission in June (see EUROPE 13438/15). The report also condemns the difficulty of unsubscribing from Amazon services and the use of self-preferencing by Amazon and Google. Finally, it accuses Meta, Apple, Amazon and ByteDance of submitting “incomplete compliance reports”.
BEUC reiterates the complaints against ‘gatekeepers’ already raised by the Commission and raises others that have a direct impact on consumers.
Apple and Meta have already been challenged by the Commission for non-compliance with the DMA (see EUROPE 13443/4), and Google is still under investigation. At this stage, the Commission indicates having taken note of the report, without providing any further details.
See the report: https://aeur.eu/f/dax (Original version in French by Isalia Stieffatre)