On Monday 24 July, the French Audiovisual and Digital Communications Regulatory Authority (Arcom) published a report in which it recommends that the very large online platforms that will have to comply with the Digital Services Act (DSA) (see EUROPE 13221/33) from 25 August should strengthen their transparency and moderation measures to combat online hate content.
Based on the responses to its survey of 13 major companies in the sector, including Instagram, TikTok and Google, the French authority recommends making it easier for users to report problematic content. The report also states that users could have the right to be informed of developments in the handling of their reports.
In addition, Arcom highlights the provisions relating to transparency in the context of the regulation - which is one of the major objectives of the DSA - including the fact that the human resources needed for content moderation should be available in the different languages spoken in the EU.
Arcom also highlights a number of other provisions included in the DSA, such as the companies concerned strengthening their links with trusted whistleblowers, recognised for their assessment and expertise in dealing with dangerous or illegal content.
See the report (in French): https://aeur.eu/f/87w (Original version in French by Thomas Mangin)