More and more European citizens are aware of the existence and work of the European Ombudsman's office, according to its annual report for 2018, published on Tuesday 14 May.
For the Ombudsman, Emily O'Reilly, this development is demonstrated by the sharp increase in the number of complaints (+17%) from citizens, civil society, business and the media, collected by her office during 2018.
“I attribute this [increase] not to worsening standards of administration within the EU but because...