SECTORAL POLICIES / Consumers

European Commission proposes updating Package Travel Directive to provide greater protection for consumers and organisers

Brussels, 29/11/2023 (Agence Europe)

On Wednesday 29 November, the European Commission presented its proposal to update EU Directive 2015/2302 on package travel and related travel services to make it more effective in all circumstances, particularly in the event of a major crisis.

This proposal draws on the lessons learned from the damage suffered by package travellers who were not reimbursed at all for their advance payment or who were reimbursed well beyond the 14 days required by this directive, during the bankruptcy of...