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Image header Agence Europe
Europe Daily Bulletin No. 11665
Contents Publication in full By article 25 / 34
COURT OF JUSTICE OF THE EU / Consumers

Calling after sales service should not cost more than a standard telephone call

In his conclusions delivered on Thursday 10 November to the European Court of Justice, Advocate General Szpunar said that the cost of a call to an after-sales telephone number should not exceed the cost of a standard call.

This case (C-568/15) involves the after self-service of the German company Comtech, which specialises in the sale of electric and electronic devices and which has a special premium number with a non-geographical prefix. The cost of customer calls to the special number can...

Contents

BEACONS
BEACONS: The question that could resolve everything: “Where have we gone wrong?” (I)  
SECTORAL POLICIES
SEA: EU wants to strengthen international oceans governance
DIGITAL: Slovak Presidency of Council plays for time on geo-blocking dossier
DIGITAL: Auspicious basis for interinstitutional talks on spectrum management
CLIMATE: Entering decisive phase of COP 22, EU emissions down 22% from 1990
CIRCULAR ECONOMY: Katainen announces initiative for transforming waste into energy in 2017
FISHERIES: Council to negotiate deep-sea quotas on 14 November
AGRICULTURE: Council to debate free-trade deals and post-2020 CAP on 15 November
TRANSPORT: MEPs back risk and performance-based approach to air safety
SPACE: MEPs concerned at lack of communication about EU's space policy
ECONOMY - FINANCE - BUSINESS
BANKING: European Parliament adds voice to European criticism of finalisation of Basel III reform
BANKS: Commission plans to make banking prudential rules more proportionate
TAXATION: Commission reflects on code of conduct for tax intermediaries
COMPETITION: Four countries modify guarantees on deferred tax assets
EXTERNAL ACTION
TRADE: Portugal commits to free trade and wants ambitious agreement with Mercosur
TRADE: S&D Group promotes raft of progressive principles for EU's trade policy
TRADE: BRICs concerns about EU surveillance measure for steel imports
UZBEKISTAN: European Parliament committee backs draft trade in textiles protocol
SERBIA: Johannes Hahn calls for progress to continue
KOSOVO: Commission calls on political parties to recommit to constructive dialogue
MONTENEGRO: Hahn says country making progress along the road to Europe
CENTRAL AFRICAN REPUBLIC: Conference in Brussels on 17 November to support country's recovery
MEDITERRANEAN: Euro-Mediterranean SWIM-H2020 programme presented at COP 22
COURT OF JUSTICE OF THE EU
COPYRIGHT : European rules on lending books should also apply to e-books
CONSUMERS: Calling after sales service should not cost more than a standard telephone call
INSTITUTIONAL
GENERAL AFFAIRS: Future of cohesion policy and financial framework 2014-2020 at Council on 15-16 November
NEWS BRIEFS
ANTITRUST: Google rejects Commission's concerns about Android
COMPETITION: Commission looks at railway operator České dráhy's pricing practices
ENERGY: EFSI guaranteed EIB loan of €100 million for modernising Italian energy networks
ENERGY: ACER says gas consumers finally beginning to benefit from lower wholesale prices
GHANA: EU to observe elections on 7 December
IRAN: Second High Level Political Dialogue meeting
TRANSPORT: European Parliament committee adopts report on recognition of inland waterway navigation professional qualifications
TRANSPORT: Vote on European Parliament's own-initiative report on Europe's aviation strategy is postponed