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Image header Agence Europe
Europe Daily Bulletin No. 10417
Contents Publication in full By article 23 / 34
GENERAL NEWS / (ae) eu/internet

Consumers do not have service they deserve

Brussels, 12/07/2011 (Agence Europe) - The European Commission is becoming increasingly impatient at internet service providers' failure to respond to demands from European consumers. According to a new Eurobarometer survey, one in four Europeans do not feel that their internet quality and speed are up to what they feel they have a right to expect from their supplier. In addition, 65% of people limit their mobile phone calls because of cost concerns. “Consumers are telling us loud and...

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