Consumers' right of withdrawal in the event of online purchase applies to a mattress whose protective film has been removed after delivery, the Court of Justice of the European Union ruled on Wednesday 27 March (Case C-681/17).
The German online sales company slewo is of the opinion that Mr Ledowski could not exercise the 14-day right of withdrawal normally available to a consumer because he had removed the protective film covering a mattress, which was acquired online, after...