Brussels, 15/02/2016 (Agence Europe) - The website that enables consumers and traders to resolve online trade related disputes is now up and running. This platform is covered by Regulation 524/2013 on online consumer disputes resolution and was launched on Monday 15 February in 24 official European Union languages.
The Online Dispute Resolution (ODR) platform has also been known as “mediation”, “conciliation” and “arbitration” and seeks to establish alternative ways of resolving...