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Europe Daily Bulletin No. 9902

15 May 2009
Contents Publication in full By article 10 / 35
GENERAL NEWS / (eu) eu/consumers
Airlines move to clean up ticket selling websites - 12 of them still mislead customers

Brussels, 14/05/2009 (Agence Europe) - The “sweep” investigation was opened in autumn 2007 by the European Commission with a view to putting an end to unfair practices by airlines which sell tickets online by misleading customers as to the final cost of the ticket and the conditions of purchase (EUROPE 9658 and 9543). The investigation is now over and has proven to be a success. Most airlines incriminated have made a move to clean up their act in order to bring their website into line...

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