Brussels, 03/12/2008 (Agence Europe) - Following a complaint from a German traveller whose rights under European law were not respected by, and who received no assistance from the airline, the supervisory body or, indeed, the European Commission, the European Ombudsman has opened an investigation into whether air passengers' rights are being effectively implemented.
In autumn 2007, the German traveller wanted to return from Madagascar to Germany, via Paris. The connecting Air France flight...