Brussels, 18/05/2001 (Agence Europe) - European Transport Commissioner, Loyola de Palacio has welcomed the undertakings made last week by European airline and airport companies to improve the respect of passenger rights, which, she says, "are in line with the initiative the Commission launched a year ago (…) and respond to the main sources of concerns and complaints" (see EUROPE of 5 May, p.16). Most of these undertakings will relieve the main causes of passenger frustrations, the...