The European Court of Auditors (ECA) published, on Tuesday 29 June, its special report on air passenger rights during the health crisis. The EU auditors’ assessment is clear: basic rights were not safeguarded and airlines did not respect the rules on reimbursement to users.
“One of the many consequences of the pandemic will have been its adverse effect on the rights of EU air passengers. While every effort has been made to support airlines and package-tour operators, far too little has...