On behalf of the e-commerce sector in Europe, Ecommerce Europe and 26 other organisations on Monday 25 September expressed their concerns regarding the Commission's draft regulatory technical standards (RTS) on Strong Customer Authentication in the framework of the 'Payment services' directive (PSD2).
“As drafted, the RTS risks creating legal uncertainty for European sellers and traders”, the organisations stress in a letter to the President of the Commission, Jean-Claude Juncker.
Readers may recall that although the PSD2 directive is due to enter into force on 13 January 2018, the Commission has not yet published its final RTS - the subject of many differences of opinion with consumer defence associations (see EUROPE 11732) and, more recently, with the European Banking Authority (see EUROPE 11839).
In the letter, the organisations call upon the Commission to review its proposed measures to reduce online fraud, particularly those bringing in additional steps to authenticate a purchase of more than €30. Although the Commission's stated aim is to increase the security of online shopping, the industry has concerns that “any extra click required to confirm the purchase can discourage the consumer from finalising the purchase”.
In order to reduce fraud risks, the industry is also calling for online retailers to be able to carry out risk evaluations, rather than just banks and payment service providers. (Original version in French by Marion Fontana)