Brussels, 17/05/2011 (Agence Europe) - European Ombudsman Nikiforos Diamandouros presented his annual report for 2011 at a conference in Brussels on Monday 16 May. Noting that his main priority is “to help the EU administration to become more open, proactive, accountable, and citizen-friendly”, he welcomed the excellent progress in the success rate of investigations opened in 2010. Of the 335 investigations opened, 326 were closed, with 179 being settled amicably or ending the dispute....