On Wednesday 17 May, the European Court of Justice ruled that a consumer may be exempted from any obligation to pay if they withdraw from an off-premises service contract, if they have not been informed in advance of this right of withdrawal, even if the contract in question has been performed.
A German consumer had concluded a contract with a company at the end of 2020 for the renovation of the electrical installation of his house. The company had failed to inform him of his right of...