The Court of Justice of the European Union has clarified the cases in which the right of withdrawal does not apply to the online purchase of tickets for cultural or sporting events, in a judgment delivered on Thursday 31 March (case C-96/21).
A consumer purchased tickets online from CTS Eventim for a concert that was cancelled in March 2020 due to health restrictions in Germany related to the Covid-19 pandemic. She asked for a refund of the tickets and ancillary costs, refusing the voucher...