COURT OF JUSTICE OF THE EU / consumers

Airlines must compensate travellers if they cannot prove that they notified a flight cancellation in a timely fashion

Brussels, 11/05/2017 (Agence Europe)

If an airline is unable to prove that a passenger was notified of the cancellation of his or her flight more than two weeks before the scheduled departure time, it must compensate the person in question in line with European rules, the Court of Justice of the EU found on Thursday 11 May (case C-302/16).

Mr Bas Jacob Adriaan Krijgsman booked a return flight between Amsterdam and Panamaribo, operated by the airline SLM, through an online travel agency. On 9 October 2014, SLM notified the...