Brussels, 16/02/2016 (Agence Europe) - Belgium is currently the only member state that allows traders to use the new European dispute resolution (ODR) platform launched on Monday 15 February (this article complements our article published in EUROPE 11490).
The 2013/11/EU Directive and Regulation 524/2013 seek to set up a website that allows consumers and traders the opportunity to resolve, out of court, online trade disputes. Nonetheless, it is still up to member states to decide whether...