SECTORAL POLICIES / (ae) consumers

Agreement in principle on out-of-court dispute settlement

Brussels, 31/05/2012 (Agence Europe) - The prospect of quicker, cheaper settlement of consumer disputes through an independent third party is growing stronger. EU ministers agreed a general approach on 30 May on the draft directive on out-of court settlement of consumer disputes (the ADR system) and the draft complementary regulation on the online settlement of such disputes (the ODR system). Agreement in principle, ahead of the first reading by the European Parliament (see EUROPE 10623),...