Brussels, 19/12/2011 (Agence Europe) - The European Commission sets out in a communication published on Monday 19 December the 10 rights to which passengers can lay claim, and will make sure they are properly implemented. Hard on the heels of the communication, the Commission opened a public consultation on how air passengers' rights are being applied, with a view to possible revision of the directive.
Europe is the only region in the world where the rights of all passengers in all forms of...