Brussels, 16/04/2010 (Agence Europe) - The cost of delivering goods must not be charged to consumers who withdraw from a distance contract. In such cases, only the cost of returning the goods may be charged to the consumer: these are the conclusions of the Court of Justice of the European Union in a judgment handed down in case C-511/08 on Thursday 15 April.
Directive 97/7/EC on the protection of consumers in respect of distance contracts states that a consumer may withdraw from a distance...