02/03/2017 (Agence Europe) – On Thursday 2 March, the Court of the Justice of the European Union confirmed that the cost of a call to an after-sales telephone number should not exceed that of a standard call (see EUROPE 11665). This case (C-568/15) is expected to clarify the notion of the “basic price” included in the directive on consumer rights. Under this directive, member states have to ensure that when a business uses a contact telephone line on the subject of contracts concluded...