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Europe Daily Bulletin No. 10132

5 May 2010
Contents Publication in full By article 19 / 32
GENERAL NEWS / (eu) eu/consumers
European Consumer Centres act to help passengers claim their rights after volcanic ash crisis

Brussels, 04/05/2010 (Agence Europe) - ECC-Net, the network of European Consumer Centres (ECCs), supported by the European Commission, is acting to help passengers who have cross-border claims to be settled with an airline or a travel agency after falling victim to the disruption or air traffic resulting from the cloud of volcanic ash. A package of documents, available in all EU languages, was put online on Monday 4 May to encourage consumers to exercise their rights under European law.

The...

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