On Tuesday 27 June, the European Commission announced that three online travel agencies operating in Europe – Edreams ODIGEO, Etraveli Group andKiwi.com – had undertaken to provide consumers with more information about their rights in the event of flight cancellations by airlines.
Airlines that cancel a flight must, under European rules on passenger rights and when the passenger has chosen the refund option, reimburse the passenger’s air tickets within 7 days.
The commitments made by...