Brussels, 05/01/2015 (Agence Europe) - Barely one in three European travellers know their rights when purchasing their transport tickets. It therefore comes as no surprise that barely a third of travellers who have experienced a problem travelling decide to lodge a complaint.
The result of the Eurobarometer survey presented on Monday 22 December highlights the need to improve communication on this subject. Almost 60% of respondents did not know that they have rights and obligations when...