SECTORAL POLICIES / (ae) consumers

Consumer rights directive enters into force

Brussels, 13/06/2014 (Agence Europe) - On Friday 13 June, consumer rights enter the digital era, with the entry into force of the new European directive on consumer rights, which was adopted in October 2011. This directive reinforces consumers' rights throughout Europe, whether they make a purchase from a shop or online (see EUROPE 10471). In order to make sure that this directive is applied uniformly throughout the European Union, the European Commission has published a guidance document to...