In order to mitigate the disruption caused by the COVID-19 pandemic in the civil transport sector, the European Commission published on Wednesday 18 March guidelines to ensure the consistent application of passenger rights across the European Union.
“In light of the mass cancellations and delays passengers and transport operators face due to the COVID-19 pandemic, the Commission wants to provide [...] much-needed legal certainty on how to apply EU passenger rights in a coordinated manner...