Consumer protection in the EU is expected to take a leap forward with the formal adoption on Friday 8 November of the Directive which modernises EU consumer law to strengthen their online and offline rights and better protect them against unfair commercial practices across the EU.
This text was the subject of an interinstitutional agreement last March in the context of the ‘New Deal for Consumers’ (see EUROPE B12225A10).
It provides for an increase in the harmonised maximum penalties...