The judges of the Court of Justice of the European Union (CJEU) ruled on Wednesday 10 July in Case C-649/17 that an e-commerce platform such as Amazon was not required to provide a consumer with a telephone number before a contract was concluded, although it should, however, enable them to communicate with the company quickly and effectively.
Amazon EU was brought before the German courts by a consumer association.
The latter was of the opinion that the company does not respect its legal...