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Europe Daily Bulletin No. 12294

12 July 2019
Contents Publication in full By article 22 / 30
COURT OF JUSTICE OF THE EU / Consumers
Platforms like Amazon not required to make telephone number available to customers before concluding contract
Brussels, 11/07/2019 (Agence Europe)

The judges of the Court of Justice of the European Union (CJEU) ruled on Wednesday 10 July in Case C-649/17 that an e-commerce platform such as Amazon was not required to provide a consumer with a telephone number before a contract was concluded, although it should, however, enable them to communicate with the company quickly and effectively. 

Amazon EU was brought before the German courts by a consumer association.

The latter was of the opinion that the company does not respect its legal...

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